You get more with a carrot

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How do I get my slow-pay clients to pay?

You get more with a carrot

When a customer owes you money, how do you treat him (or her)? Remember that you'll get a donkey to move faster with a carrot than a stick. I've had customers who have been EXTREMELY slow to pay, but I've always tried to treat them with kindness and understanding (especially the understanding that they are having a hard time themselves), and that has led to the development of some very fine relationships.



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Barbara Gibson