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How do I deal with an unreasonable customer?

Unreasonable client or customer?

Is a client or customer making unreasonable demands? That old saying is true: "the customer is always right." If you can't give them what they want, give them their money back. It may seem like a costly thing to do, but the real value is in the good will you buy with that extra effort, or with the refund money. A good name is worth more than gold; you never know how it will come back to benefit you in the future.

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