Read this tip to make your life smarter, better, faster and wiser. LifeTips is the place to go when you need to know about Lifestyle Issues and other Home Office topics.
Is a client or customer making unreasonable demands? That old saying is true: "the customer is always right." If you can't give them what they want, give them their money back. It may seem like a costly thing to do, but the real value is in the good will you buy with that extra effort, or with the refund money. A good name is worth more than gold; you never know how it will come back to benefit you in the future.